Tag Archives: BBC

SUCCESS: BBC Apologizes for Al-Dura Inaccuracy

The BBC complaints procedure is notoriously difficult to navigate and sometimes takes a great deal of perseverance to follow through to the bitter end. But it can be done. Credit to HR UK subscriber Stephen Franklin who sent in a complaint regarding the BBC2 programme “Generation Jihad” broadcast on 8 February 2010. In the programme, the

BBC Complaints: A Complaint in Itself

According to the BBC Complaints website, the process for making a formal complaint is “designed to be straightforward to use and to enable us to address your concerns properly.” Yet, every time we put out a call to action, we would receive e-mails from confused readers who couldn’t figure out how to make their complaint.

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