Expedia is one of the largest online ticketing agencies. An HonestReporting subscriber in the UK is troubled by the fact that Expedia UK doesn’t list El Al as one of their ‘preferred airlines’ for customers to choose from on the main flight purchase page. This, despite the fact that Expedia’s US and Canadian sites do list El Al in this prominent position.
Expedia UK has given the concerned El Al customer three explanations for this omission:
1) In 2003: ‘The reason that the flights are not shown on the website is because we do not support that airline.’ But now they do support El Al… so:
2) In 2004: ‘Although Expedia.co.uk offers the ability to make travel arrangements to many parts of the world we currently do not support travel to the destination about which you have inquired.’ But they actually do ticket London-Tel Aviv flights… so:
3) In 2005: ‘The most popular airlines, as far as purchased on our website, are listed in the drop down menu.’
El Al is less popular from London than Varig Logistica?
